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Personalized Butler Service

Hidden Hills Villas – Personalized Butler Service

Guests at Hidden Hills Villas are provided with a butler service, catering to your discerning needs with personalized attention. From the moment you arrive, our butler team will provide you with personalized, discreet and dedicated service to ensure a truly unique and memorable stay.

Your personal butler will be available at your beck and call and elevate your luxury villa experience to new heights with services such as:

Upon arrival:

  • Greet you with frangipani-scented hand towels to refresh you from your flight
  • Offer welcome drinks
  • Escort you to your villa and coordinate luggage handling
  • Provide you with all information regarding resort facilities
  • Handle private check-in comfortably in your villa
  • Orchestrate any personal accommodation preferences

During your stay:

  • Serving breakfast, lunch and dinner in the privacy of your villa
  • Make all lunch/dinner reservations, tour bookings, and spa treatments for you
  • Liaise with housekeeping regarding the servicing of your villa
  • Ensure that your villa is kept in perfect condition and arranged the way you like during your stay
  • Expedite all room service orders
  • Arrange a perfect romantic dinner for two in the privacy of your villa

Before your departure:

  • Arrange transportation back to the airport
  • Provide you with information regarding check out
  • Retain all your preferences for future visits

At departure time:

  • Ensure your bags are brought up to the departure area
  • Escort you to your transportation and bid you farewell

Always on hand, our personalized butler service is dedicated to serve, indulge and amaze you. Feel the genuine warmth and Balinese friendliness of our butlers as they are trained to anticipate our guests’ needs and provide the highest level of service for our guests.

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